Payroll Maturity Assessment

Assess your current payroll situation and receive complimentary advice on how to optimize your payroll journey going forward.

It only takes 10' to complete the questionnaire.


How do I start?

Do you have a consolidated Payroll system?


Spreadsheet based payroll runs Every country has its own payroll solution Partially integrated payroll system Fully integrated payroll system
0 1 2 3
4

Do you use self-service?


No Self-Service capability Limited Self-Service Self-Service in some countries or business areas Full Self-Service for every employee
0 1 2 3
4

Do you have a 'Single Source of Truth' for payroll reporting?


No reporting / Don't know Manual consolidation of reports Consolidated reporting in place Consolidated reporting with analytics in place
0 1 2 3
4

What is your payroll platform strategy?


We have outsourced payroll to 3rd party providers We are moving (or have moved) to the cloud We remain on Onpremise We chose OnPremise and now consider Cloud
0 1 2 3
4

Is your Payroll system integrated with your HR systems?


No integration / Don't know Integration of systems through manual interfaces Automated interfaces HR & payroll are fully integrated
0 1 2 3
4
PAYROLL TECHNOLOGY SCORE

Do you have standard payroll business processes?


No standard payroll process / Don't know Partially standardized payroll process Fully standardized payroll process Fully standardized payroll process including KPIs
0 1 2 3
4

How effective are your payroll business processes? Are they genuinely best practice?


No standard payroll process / Don't know Partially standardized payroll process Fully standardized payroll process
0 1 2
3

Outline your current type of Service Delivery Model?


Each entity defines its own service delivery model Some entities follow the company-standard delivery model One model across the entire organization
0 1 2
3

What is the status of your process harmonization and transformation?


No harmonization or transformation of processes planned Harmonization effort is being planned centrally, the effort is yet to take off Process harmonization exists for some entities Payroll processes are harmonized and include best industry practices
0 1 2 3
4

Have you defined payroll cycles and calendars?


No standard payroll calendars available Payroll cycles and calendars are defined, but not correctly followed in all entities (yet) Payroll cycles and calendars are defined and followed across the whole company Payroll cycles and calendars are defined and followed at company level, and in line with market standards
0 1 2 3
4
PAYROLL PROCESS SCORE

How would you rate your current payroll compliance status?


Not compliant / Don't know Compliance plan under implementation Compliant to company compliance plan Equivalent to SOC or ISAE certifications
0 1 2 3
4

Do you run payroll audits in your organization?


No / Don't know Payroll process (and related audits) managed by an external provider Yes, in some entities Yes, a standardized audit policy is in place
0 1 2 3
4

How regularly are payroll audits completed within your entity or company?


Never / No idea Only when a compliance issue is highlighted Every 2-3 years Every financial year
0 1 2 3
4

Do you have a centralized compliance strategy?


No / Don't know No, we rely on external payroll providers No, some entities rolled out compliance programs Yes
0 1 2 3
4
PAYROLL COMPLIANCE SCORE

How does your cost of delivering payroll services compare?


I don't know Exceeds external benchmarks In line with external benchmarks Below external benchmarks
0 1 2 3
4

What is the Business Value demonstrated by the payroll delivery?


No business value measures and/or frameworks in place Business value measures have been formulated and are being implemented Value is delivered, but it is limited to FTE savings and savings due to technology optimization industry averages Delivering high level of value, seen as a strategic asset and able to demonstrate tangible measures and savings
0 1 2 3
4

What do you think is the customer satisfaction level of your employees with their payroll service?


Highly unsatisfied - Our employees have minimal trust in payroll Not Satisfied – Our employees regularly have issues with payroll accuracy, timeliness and overall support levels Satisfied – Our employees are mostly happy with the service provided, have minimal interaction with the service and trust its accuracy Highly satisfied – Our employees are confident in the accuracy and timeliness of payroll and see the payroll team as a trustworthy partner
0 1 2 3
4

What is the quality of your current payroll teams?


Fragmented, not future-proof, poorly trained, suffering from high-turnover Reliable and capable of delivering a transactional payroll service High quality and well trained with a clear global leadership and reporting structure
0 1 2
3

What is the efficiency of your current payroll teams?


I don't know No change Slightly improved Improved significantly (same service level delivered with less resources)
0 1 2 3
4
PAYROLL BUSINESS VALUE SCORE
View Your Full Maturity Assessment Score & Recommendations Here
Page generated: (3.27s)